LuckyMister KYC & AML Policy

LuckyMister applies KYC and AML controls to confirm an account holder’s identity, reduce fraud, and combat financial crime. These processes also support responsible gaming and lawful operation.

• Fair play standards are supported through verified accounts and consistent checks
• User safety is supported through account protection controls
• Transparency is supported through clear identity check and document submission expectations
• Regulatory compliance is maintained in line with applicable UK rules and guidance

Each new account holder must complete ID verification, including an identity check, before certain services can be used or withdrawals can be processed. Additional checks may apply to meet regulatory requirements and risk based controls.

Documents may be requested as part of document submission, including:

• Government issued photo identification
• Proof of address documents
• Confirmation that the payment method is owned or controlled by the account holder

LuckyMister uses security measures to help prevent money laundering, terrorist financing, and other illegal activity. Controls are applied in line with regulatory requirements and a risk based approach.

Key AML controls include:

• Transaction monitoring for deposits, withdrawals, staking, and transfers where applicable
• Automated detection rules to identify patterns linked to suspicious activity
• Enhanced due diligence for higher risk accounts, behaviours, or payment methods
• Review of large, unusual, or inconsistent transactions and account activity
• Risk scoring that considers customer, product, payment, and behavioural factors
• Screening against relevant sanctions lists and checks for politically exposed persons
• Reporting obligations to submit reports to competent authorities when required by law

Restrictions apply to support KYC and AML compliance and to maintain a safe environment. Activity that undermines identity checks, document submission integrity, or account protection may be treated as a breach.

The following actions are prohibited:

• Holding or using more than one account without authorisation
• Submitting forged, altered, stolen, or misleading verification documents
• Attempting to launder funds or conceal the source of funds
• Manipulating games, sportsbook markets, promotions, or platform systems
• Sharing, selling, or transferring account access to another person
• Using third party cards, e wallets, bank accounts, or other payment instruments
• Misrepresenting identity, residency, or personal data

Breaches of KYC and AML requirements may result in enforcement action to meet regulatory requirements and protect the platform.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Account holders must ensure personal data held on the account is accurate, complete, and kept up to date. ID verification and any requested identity check must be completed within the timeframe stated in account notices or support requests. Requests for additional information or document submission must be answered promptly, including clarifying the source of funds or source of wealth when required. Only payment methods owned or controlled by the account holder may be used for deposits and withdrawals. Any suspected suspicious activity connected to the account should be reported to customer support without delay.

LuckyMister maintains fair play and transparency standards to protect users, support user safety, and maintain a compliant environment. These standards align with responsible gaming principles and account protection practices.

• KYC and AML standards are applied to meet regulatory requirements
• Personal data is handled with confidentiality and appropriate security measures
• Transaction monitoring supports detection and review of suspicious activity
• Controls help prevent manipulation, collusion, and other unfair behaviour
• Support channels are available to help users with safety and verification queries
• Account holders share responsibility for accurate information and lawful account use
• Equal conditions apply through consistent checks and enforcement